1 reviews | Active since Jan 2023
VIOLATION OF PROTECTION OF PERSONAL INFORMATION AND HARASSMENT
African Bank has to be the worst Bank ever and looking at Comments, over a long period of time, something has to be done about their conduct.
I have 2-Accounts that are more than 12-years old, over this 12-year period I have paid them almost double the initial Contract amount and they still want more. I have told them I have more than paid them in full over the 12 year period, this is just interest on interest and they will not get another cent out of me! I have requested PROOF of this outstanding monies, NEVER received any proof, yet the harassment continues!
I have on many occasions instructed African Bank NOT to phone me at work and remove/delete my work telephone number from their Data Systems, but I still get harassed with up to 3 / 4 / 5 telephone calls a day at work - total disregard and violation of my Personal Information.
I have instructed African Bank to NOT deduct monies out of my Bank Account, but every month they still continue to deduct ridiculous amounts of money out of my Bank Account, up to 3 /4 different debit orders - again total disregard and violation of my Personal Information.
The Banking Ombudsman and POPIA Complaints Regulator should be made aware of the conduct of African Bank's harassment, violation of the POPI Act and their total disregard for Consumer Justice - This conduct has to STOP!
My Name is Linda Brooks and you can phone me on Cell *** and don't get one of your pathetic Debt Collection dept. people to phone me either!
My Name is Linda Brooks and you can phone me on Cell *** and don't get one of your pathetic Debt Collection dept. people to phone me either!
The only way this matter is going to be solved is to remove/delete my personal information from your Data/Debt Collecting system, stop harassing me with phone calls from your pathetic debt collectors, do not deduct unauthorised monies from my Bank, close these 2-accounts that I do NOT owe any more monies on, as over the 12 year period I have more than paid double the initial contract amount on both these accounts and remove my Name from the Credit Bureau (this was not even a African Bank Loan, it was an HP with Furniture City . Account Numbers are: *** and ***. Once all my instructions have been met, then this matter will be resolved.
The only way this matter is going to be solved is to remove/delete my personal information from your Data/Debt Collecting system, stop harassing me with phone calls from your pathetic debt collectors, do not deduct unauthorised monies from my Bank, close these 2-accounts that I do NOT owe any more monies on, as over the 12 year period I have more than paid double the initial contract amount on both these accounts and remove my Name from the Credit Bureau (this was not even a African Bank Loan, it was an HP with Furniture City . Account Numbers are: *** and ***. Once all my instructions have been met, then this matter will be resolved.