Violation of consumers rights and poor client care

Good day, Llewellyn here, again.<br> <br> On the 28th of December you rep**** to my complaint. I did however receive a phone call from Moshala. (Neither to inform me nor apologize) The reason of her call was to find out, in a very rude and unprofessional manner, why I complained. Please note: this is a violation of my consumer's right to complain. During the phone call, I was rudely interrupted on multiple occasions by Moshala, when trying to explain the reason for my complaint. Her response to everything I said was as follows 'the service I provided was not worthy complaining about.' I work in a similar work environment dealing with customer complaints. I understand how frustrating it is, however, I have not once done what has been done to me to any one of my clients.<br> <br>