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aderisa D

1 reviews | Active since Jan 2014

08 Dec 2016, 07:20

Victim of reckless lending

<p>I was given loans without questioning my affordability at that time , They persuaded me to take out a credit card in 2011 , and in 2012 a loan and 2014 . When it got to December they would debit me twice! I had no money left to get by during the rest of the month! I was forced to change my bank account , and stopped paying coz I could not afford to pay my instalments! I fell into the african bank trap where the consultants only wanted to make comission ! I didint get any calls from them and then no recently they showed up at my WORK PLACE! and phd my HR ! what in unvasion of my privacy! I told the guy not to put his foot at my work again and yet they sent someone again! I read an article that NCR will audit African Bank's Bad book( www.iol.co.za/.../banking/ncr-will-audit-african-bank-for-reckless-lending- ********** ) Why are they still harrasing me! Only one of my loans was written off and yet they still trying to get money! African bank needs to take some responsiblity for lending such big amounts to poor people!</p>

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Replies (1)
African Bank
African Bank's reply08 Dec 2016, 10:30
Official

Good day

Thank you for referring your concerns via Hello Peter.

Due to the Protection of Personal Information Act of 2013 we are required to successfully identify and verify customers before providing a service and we need to telephonically contact you in order to ask a few questions to protect our information.

We confirm that we have been unsuccessfully in our attempt to contact you on the contact details we have on our system.

Please contact our customer service on ***for further assistance.


Kind regards,
African Bank Customer support centre