Veryyyy sad

I cannot begin to explain my distress with this company , initials I owed a loan and a credit card , a couple of years ago I went to pay off my Credit card because I was just frustrated by the intrest I was getting on it and I just wanted to get rid of it , I was offered a discount and choose to close it , after fighting with them as I kept getting messages that I still owe both credit card and loan they closed the Credit card according to my understand , I was unemployed for a while and I could not afford to pay off the loan , last year in June a consult called me as they were calling me the whole time asking me to pay something I eventually decided to pay as I had found a job c, they told me I owed R6000 and offered me a discount which at the time could it afford and I said I would just continue with monthly payment , I have been paying off R6000 for the past 6 month , mind you Novermber was debited twice as I just checked my stament now hoping I’m done with them and guess what lol I still owe R5000 to date , when I tried clearing the fact that I had closed off the credit card not the loan they said it was the loan and they couldn’t do nothing about it , I wouldn’t advice anyone to get financial help from them , I’m so so disappointed and if I could I would reverse all the money I paid and remain in debt because it’s all the same !!