UO
Ursula O'Neill

1 reviews | Active since Aug 2013

20 Jul 2015, 12:20

VERY VERY BAD SERVICE

I am sick of African Bank, I get calls just about every single day, you are now harassing me, Agents call me and don't even know why they are calling me, I have to repeat myself every single time!!!!!. My furniture is still damaged, not one of you are willing to help. My furniture has a life time guarantee on the frame work. I am still waiting for one of your very inexperienced consultants to give me the number of the supplier. I have contacted the SA Consumer Council and will be dealing with them. You will hear from my lawyers African Bank. I want this matter sorted out once and for all. I want someone to call me that knows what they are doing and understands my problem!!!!! and not one of your service agents. I will never ever in my life want to deal with African Bank again. I never ever wanted to deal with them in the beginning. I have now had it, sick to death of being pushed from pillar to post. SIS ON YOU AFRICAN BANK FOR SUCH BAD SERVICE!!! The public need to know!!!!

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Replies (1)
African Bank
African Bank's reply20 Jul 2015, 16:12
Official
Hello nursingservices,

We confirm that we have provided you with feedback and that the matter has been resolved.

We note your discontent, however our stance remains the same.

Kind Regards

Ruth Mmotlana
Contact Centre Support Team
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