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lynette G
1 reviews | Active since Aug 2015
01 Sept 2015, 13:03
VERY POOR SERVICE WITH NO REGARDS TO THE CUSTOMER
I HAVE POSTED PREVIOUSLY ABOUT NO CONTACT FOR A MONTH, WE GOT TWO CALLS AND THATS IT. THE EXTENDED WARRANTY THAT WE TOOK IS WITH AFRICAN BANK AND NOT FURNITURE CITY.<br> OUR FRIDGE AND TELEVISON NEEDS SOMEONE TO HAVE A LOOK AT IT, I HAVE PHONED ABOUT 30 TIMES TO BE PUT THROUGH TO 5 OR 6 DIFFERENT PEOPLE WHO DONT KNOW WHO IS WORKING THERE , CANNOT EVEN SPEAK PROPERLY. TOTALLY DISGUSTED WITH THIS SERVICE, AND I WILL NOW BE CONTACTING MY ATTORNEY TO SORT THIS ISSUE OUT,
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Replies (1)
African Bank's replyOfficial
04 Sept 2015, 08:25Hello lynette2zn,
We hereby confirm that your matter has been escalated to our Collections department for further investigation.
The Collections department will be managing all Ellerines merchandise complaints going forward, due to Ellerines being placed under Business rescue in Aug 2014.
Final feedback will be provided to you by our Collections department once the complaint has been reviewed.
For further inquiries pertaining to this complaint, kindly contact Collections contact centre on: ***
Kind Regards
Ruth Mmotlana
We hereby confirm that your matter has been escalated to our Collections department for further investigation.
The Collections department will be managing all Ellerines merchandise complaints going forward, due to Ellerines being placed under Business rescue in Aug 2014.
Final feedback will be provided to you by our Collections department once the complaint has been reviewed.
For further inquiries pertaining to this complaint, kindly contact Collections contact centre on: ***
Kind Regards
Ruth Mmotlana
African Bank's reply04 Sept 2015, 08:25
Official
Hello lynette2zn,
We hereby confirm that your matter has been escalated to our Collections department for further investigation.
The Collections department will be managing all Ellerines merchandise complaints going forward, due to Ellerines being placed under Business rescue in Aug 2014.
Final feedback will be provided to you by our Collections department once the complaint has been reviewed.
For further inquiries pertaining to this complaint, kindly contact Collections contact centre on: ***
Kind Regards
Ruth Mmotlana
We hereby confirm that your matter has been escalated to our Collections department for further investigation.
The Collections department will be managing all Ellerines merchandise complaints going forward, due to Ellerines being placed under Business rescue in Aug 2014.
Final feedback will be provided to you by our Collections department once the complaint has been reviewed.
For further inquiries pertaining to this complaint, kindly contact Collections contact centre on: ***
Kind Regards
Ruth Mmotlana