VERY POOOOOOOOOOOOOOOOOOOOOOOOOOR SERVICE

I app**** for a loan on 30 August 2020. Got approved sent all my docs via email. No response. Went to Brooklyn Branch twice. Saturday the system was off went back on Monday and even open up a bank account.

Lady at branch did 'n credit mandate for the premium to go on the 25th. She said the money will be in my bank account with in 24 - 48 hours. Up till now no money recieved. So I phoned Brooklyn Branch lady confirmed that my work number is not correct. When I asked her what number is on the system she told me she cant see it and that I must sms it, and in 48 hours someone will phone me back.

Nobody has come back to me regarding this. Previously i did business with African bank and the service was not like this. THIS IS VERY DISSAPOINTING!!!!!