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Sam V

1 reviews | Active since Feb 2018

23 Jan 2019, 16:08

VERY IRATE PERSON

Where do i begin.......

Went into African Bank on Monday to apply for a loan, went in at lunch on Tuesday to sign the documents, then received a call from the consultant to say that Head Office are saying that my signatures don't match I need to come back in to sign the documents again which I went in a little later that afternoon, it is Wednesday afternoon and now only to be told that there is a problem with my id copy the consultant made. African Bank head office is now saying that the "Coat of Arms" is not showing on my id and I need to come back in to make another copy and redo my application, oh my word I have never in my life heard of such *******, African Bank head office keeps nit picking with little things. African Bank head office if you do not want to approve the loan you should just phone me and say so instead of looking for little faults, you don't care for my time that gets wasted, my airtime and not to mention my petrol that I need to consume having to run up and down all because of someone sitting at Head Office who thought this would probably be funny to inflict and cause much aggravation on me and they thought why not lets make this persons life inconvenient for the hell of it. Shame on you African Bank if all banks operated the way you do there would be no hope.

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Replies (1)
African Bank
African Bank's reply24 Jan 2019, 10:19
Official
 Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this. 

We hope to talk to you soon. 

Your African Bank Support Specialist team