HN
Honey N
1 reviews | Active since Oct 2025
03 Nov 2025, 05:14
Very bad service from customer care
Made a loan application on the 28th October, submitted everything and accepted Debicheck, until today after almost 7 days, status is still stuck on being reviewed, called the customer service many times and no one is seeing anything wrong with the application, just telling me to wait. All I want to know is it approved or not…
Helpful (0)
Replies (4)0
Replies (4)
African Bank's replyOfficial
03 Nov 2025, 11:40Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply03 Nov 2025, 11:40
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's replyOfficial
04 Nov 2025, 13:46Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
African Bank's reply04 Nov 2025, 13:46
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
HN
Honey N's updateReviewer Update
04 Nov 2025, 14:02Hi
Thank you for your assistance.
Regards
Thank you for your assistance.
Regards
HN
Honey N's update04 Nov 2025, 14:02
Reviewer Update
Hi
Thank you for your assistance.
Regards
Thank you for your assistance.
Regards
African Bank's replyOfficial
04 Nov 2025, 14:05Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
African Bank's reply04 Nov 2025, 14:05
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team