Very *BAD* SERVICE AFRICAN BANK

Hi My name is Piet Tshobi Mahlangu I have a problem with this company,I tried to be calm but what I see is a very bad service from African bank,last week Monday I received texts saying my world account has a negative balance while it wasn't and it also stated that if is an error I must ignore the message. I did ignore the the text as I saw it is an error,the text also said if I don't fix the negative balance it will be closed in 14 days. On Friday I requested a withdrawal on one of my brokers without checking anything as I know my cards are working just fine.

Later only to find out that my main card is closed for no reason.

I contact call center on Saturday they fixed that account but the money I withdrawal from my broker wasn't there.on Monday I checked again no money again.

I contacted the customer center they told me to send them proof of payment,I requested a proof of payment on my broker they sent it to me.on Tuesday I sent that proof to them no respond, yesterday I contacted the call center again they give me email to sent the proof,I send again no respond.i was reading peoples reviews here people are right this agents doesn't respect their jobs they are lazy and rude and also not helpful to their customers.

This airtime we spend calling them we are not getting it for free and this isn't my mistake to suffer so much.

African bank you are a bad financial service with no good customer base you need to fire those agents and start rebuilding your business