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Bianca B
1 reviews | Active since Jun 2018
15 Mar 2019, 15:07
Very bad online service
Very bad service the online service is so bad they said they will phone you back it’s going on now for 3 days we are approved for a loan but nothing is happening bad service we cancelled the lone application I will recommend not doing businesse with African Bank
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Replies (5)BB
Bianca B's updateReviewer Update
15 Mar 2019, 15:10African bank have the worst online service thy also don’t change your telephone number to the correct number you give them so bad service I will recommend to go to capitec bank much better service
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Bianca B's update15 Mar 2019, 15:10
Reviewer Update
African bank have the worst online service thy also don’t change your telephone number to the correct number you give them so bad service I will recommend to go to capitec bank much better service
African Bank's replyOfficial
15 Mar 2019, 16:15 Hi Bianca
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
African Bank's reply15 Mar 2019, 16:15
Official
Hi Bianca
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
African Bank's replyOfficial
18 Mar 2019, 08:46 Hi Mr botes
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
African Bank's reply18 Mar 2019, 08:46
Official
Hi Mr botes
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
African Bank's replyOfficial
19 Mar 2019, 09:56Hi Mr Botes
Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support team ***
Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support team ***
African Bank's reply19 Mar 2019, 09:56
Official
Hi Mr Botes
Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support team ***
Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support team ***
African Bank's replyOfficial
22 Mar 2019, 10:53 Unfortunately we have been unsuccessful in contacting you and we are therefore unable to proceed with this complaint. Please contact us in order to address your concerns. Your African Bank Support team ***
African Bank's reply22 Mar 2019, 10:53
Official
Unfortunately we have been unsuccessful in contacting you and we are therefore unable to proceed with this complaint. Please contact us in order to address your concerns. Your African Bank Support team ***