JJ
Johannes J
1 reviews | Active since Aug 2013
13 May 2024, 13:36
Very annoying phone calls harrasment
More than 10 years ago I took out a total of 4 loans at African Bank and they also gave me a credit card... Now my premium that time was about R5k per month, which I payed every month. Now, as life happens it came to a point that I wasn't able to pay that amount monthly. So I started to pay what I can afford per month. I have payed those amounts now diligently every month. Yet, EVERY DAY they call me at least 10 or more times! Why do they need to call me all the time if I pay them every month what I can afford!??? Isn't there some kind of law against these kind of harrasment? Please can someone help with this?
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Replies (3)JJ
Johannes J's updateReviewer Update
13 May 2024, 17:02Good day African Bank,
You will not be able to contact me via phone because I blocked all your numbers due to your incessant harrasment. You can email me.
You will not be able to contact me via phone because I blocked all your numbers due to your incessant harrasment. You can email me.
JJ
Johannes J's update13 May 2024, 17:02
Reviewer Update
Good day African Bank,
You will not be able to contact me via phone because I blocked all your numbers due to your incessant harrasment. You can email me.
You will not be able to contact me via phone because I blocked all your numbers due to your incessant harrasment. You can email me.
JJ
Johannes J's updateReviewer Update
15 May 2024, 09:33I specifically advised you that I will not be talking on the phone with you guys... yet when I sent the email to the said email address they sent me an email saying that they gonna phone me... this is after I told you, You will not be able to contact me via phone because I blocked all your numbers due to your INCESSANT HARRASMENT. You can email me. Why then do African Bank STILL call me???
JJ
Johannes J's update15 May 2024, 09:33
Reviewer Update
I specifically advised you that I will not be talking on the phone with you guys... yet when I sent the email to the said email address they sent me an email saying that they gonna phone me... this is after I told you, You will not be able to contact me via phone because I blocked all your numbers due to your INCESSANT HARRASMENT. You can email me. Why then do African Bank STILL call me???
African Bank's replyOfficial
15 May 2024, 14:20Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
African Bank's reply15 May 2024, 14:20
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***