USELESS STAFF

<p>i have requested a discount on my account and i was given one on the 23rd of March and they told me to call back in 3working days for a settlement letter. i called more than 5 times requesting a settlement letter and i was taken pillar to post. 1st consultant tells me to call back in 3working days, they just want to write off the remaining amount. i call back and the 2nd one tells me to call back in 5working days to also do the same\. thats when i asked how long does the procedure take, the consultant didnt know, she asked the manager while m on hold and the manager did not know as well. they now tell me to wait another week.</p> <p> </p> <p>how pathetic and useless is the staff of african bank... TRAIN YOUR STAFF MORE AND STOP LYING TO PEOPLE. I AM SO ****** ****ED</p>