GH
Gys H

1 reviews | Active since Mar 2020

19 Dec 2024, 10:20

Useless bank

My account was blocked for no apparent reason and now i must wait 72 hours for them to investigate all my debit orders are not going off and i must pay the reversals, this is not the first time this has happened, this bank must just close there doors because they are just useless.

0
Replies (3)
African Bank
African Bank's reply19 Dec 2024, 11:41
Official
Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***. Please verify your contact number by replying Yes to the SMS you received.
African Bank
African Bank's reply19 Dec 2024, 12:23
Official
Thanks for replying the SMS for verification. We're giving your concern our full attention and escalated your query to the relevant team for further assistance. we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
***
African Bank
African Bank's reply19 Dec 2024, 14:38
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together. I can confirm that your account has been enabled and you can now access it. We apologize for the inconvenient.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team
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