Useless app

The app has been down for a while now which I think is very unprofessional for a large organisation like this, the cellphone baking *120*225# is no help either and not user friendly. I’m someone who constantly uses the app to make, receive and put payments in my savings etc. I bank daily, have transfers daily and without a functional app in this modern era I think keeping this account is useless at this point, I’m transferring all my funds to my tune bank account because this is ridiculous now, how can your app not be working in these technological times we are currently in, it’s embarrassing. And make your systems more user friendly