Useless and pathetic customer service ever, Kagiso is rude and useless from the credit life claims department

Am beyond disgusted, am actually sitting with Isaac at the Balfour Park branch, I have previously sent an email to insurance claims department for my credit loge on the 24/09 to date no1 has bothered to call or return my email, we just got off the phone with the claims department and spoke to Kagiso who failed to listen 1, who was talking to me while eating( how disgusting) he asked foe my idea Nunber very impatient and while I was still explaining, few seconds I was literally talking to myself and he never said a word on the phone but we could hear that he is still on the line.. Is this how you shampooed to be treating your African Clients?? So clearly this is pure madness the service here is insane and disgusting, just please proceed my claim,I have paid you without fail over the term and I lost my job.. Kagiso you belong to the zoo, growth is way far from you, the reputation of this company is already downgraded, but useless consultants like you make it even worse