Useless

Queried the Arrears on my crdit card as i was unable to use it and was told of an unpaid debit order in Dec 2014 - almost a year later. Consequently i paid the amount due and requested to have my crdit card \unwarmed". The staff at the Gezina branch were brilliant but then we hit a snag - the call centre is the most inadequate and ridiculous group of people i have ever come across!!!!! The branch forwarded ALL documentation no less than 4 times and still i get told to send the documentation.... I mean really!!!!!! The sms keep postponing the resolution by a week and this mornng again another sms saying it will only be resolved by the 17th. It seems as though african bank only has two staff members worth keeping"