LS
Lorinda S
1 reviews | Active since Oct 2018
28 Apr 2026, 12:44
Urgent: No Response – Credit Card Status & Insurance Cancellation
Good day,
I am writing to express my growing concern and frustration regarding the lack of response to my previous emails about my credit card and insurance.
Despite multiple follow-ups, no clear feedback or resolution has been provided. Each time, I am asked to authenticate myself, but no further communication follows. This is unacceptable.
Please urgently confirm the following:
Is my credit card permanently blocked or not? Has the insurance been cancelled?
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
28 Apr 2026, 13:57Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply28 Apr 2026, 13:57
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
LS
Lorinda S's updateReviewer Update
29 Apr 2026, 10:07Good day, still your caal centre and complaint refuses to give reference numbers or log a complainant.
This is *******.
This is *******.
LS
Lorinda S's update29 Apr 2026, 10:07
Reviewer Update
Good day, still your caal centre and complaint refuses to give reference numbers or log a complainant.
This is *******.
This is *******.
African Bank's replyOfficial
29 Apr 2026, 10:49Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
***
We hope to talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply29 Apr 2026, 10:49
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
***
We hope to talk to you soon.
Your African Bank Support Specialist team
***