TL
Tracy L
1 reviews | Active since Sept 2015
08 Feb 2026, 14:00
Urgent Assistance Needed
To whom it may concern,
I made an arrangement to pay my African Bank loan in full in December, the full amount was not taken to bring the account to a close.
I called the call center twice and they directed me to Coombe Commercial Incorporated; I got hold of a representative from Coombe has confirmed that they handed African Bank's books back to them.
I need to make a full and final payment, I require the banking details to please close this account. It hasn't been helpful being sent from pillar to post for monies outstanding to your bank.
Your prompt and urgent response will be highly appreciated.
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Replies (1)0
Replies (1)African Bank's replyOfficial
09 Feb 2026, 09:49Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please visit any African Bank branch to update FICA.
Your African Bank Support Specialist team
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Please visit any African Bank branch to update FICA.
Your African Bank Support Specialist team
***
African Bank's reply09 Feb 2026, 09:49
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please visit any African Bank branch to update FICA.
Your African Bank Support Specialist team
***
Please visit any African Bank branch to update FICA.
Your African Bank Support Specialist team
***
