LN
Lonwabo N

1 reviews | Active since May 2020

03 Jun 2020, 13:36

Update on forensic investigation

It's been a whole month since African Bank promised they would wrap up the forensic investigation of illicit flows and theft that occurred in my credit card on the very same day my limit was approved.

A way forward was to be agreed upon as soon as forensics are done investigating because the branch has done all the best they could.

Customer

0
Replies (1)
African Bank
African Bank's reply04 Jun 2020, 14:42
Official
We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved. 

Your African Bank Support Specialist team