AL
Albert L

1 reviews | Active since Oct 2022

05 May 2023, 08:25

Unwilling to help there clients

I wish that I could give African Bank a positive review but with what they are doing now I would not even tell any person to bank there. On the 16th of February 2023 my account had been placed on hold. I then phoned African Bank about this issue were by every time I could not get a answer to why this has happened to me.

My salary has been paid into my account now for 2 months I am unable access my funds that I worked for and every time I phone them it's a different story. I am tired you are putting your own clients under pressure to be able to live as normal humans as you keep there money on hold.

I have been trying for months now to get this sorted out I have to ask family and friends for help. You have no idee how degrading that is to a person that has a family to look after. Just give me my money that I worked for and please stop saying the issue has been resolved as it has not. I feel that the only option I have is to contact the ombudsman as I feel that I am a client of African Bank and that is the way I am being treated. It's inhuman to think that a person has to live without any money.

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