HS
Holly S

1 reviews | Active since Jul 2011

20 Feb 2024, 11:27

Unwarranted calls

I am not and have never been an African Bank client. However, for the last couple of weeks, my phone number has been inundated with calls from this bank, in- and outside of business hours, looking for someone I've never heard of. The more I ask to be removed from this database, the more the calls roll in. 2 agents actually insisted on detail of how long I've had my number (which is in excess of 15 years!). I have on numerous occasions asked to be removed from your database. Please action this request immediately.

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Replies (6)
African Bank
African Bank's reply20 Feb 2024, 13:16
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team
African Bank
African Bank's reply20 Feb 2024, 13:17
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team
African Bank
African Bank's reply20 Feb 2024, 13:17
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team
African Bank
African Bank's reply20 Feb 2024, 13:18
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team
African Bank
African Bank's reply20 Feb 2024, 13:18
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team
African Bank
African Bank's reply20 Feb 2024, 13:19
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team