1 reviews | Active since Apr 2012
Unsolicited sales call / using my info without my consent
This morning received a sales call on my cell phone, for African Bank from number ********** 600. The person had my name and number details. When I asked where they got my information from, they said from my bank (which is not African Bank). I responded saying I had not authorized anything like that, to which the agent rep**** saying perhaps I didn’t realise that I had agreed to my info being shared. This is just one of a whole bunch of calls robocalls SMS’s etc I get, and decided enough is enough. This unsolicited contact and access to my info without my consent is unacceptale and additionally does not win any positive view from my side ito the company involved. If anything it would ensure I’d never use their services. 1 (slightly) plus point compared to most spam calls - the agent was professional enough to give me their name, and say where my info had (supposedly) come from. The agent is doing their job. The company is at fault!
Hi Darrell
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
Hi Darrell
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
