UNSATISFIED SERVICE

WE HAD A CREDIT CARD AT AFRICAN BANK OVER A YEAR AGO WE PD THE ACCOUNT FINISHED IN OCTOBER 2014 WE ASKED THE LADY IN THE LAKESIDE MALL TO CLOSE THE ACCOUNT SHE TOOK THE CARD FROM ME AND SHE DESTROYED THE CARD IN FRONT OF US. AS WE UNDERSTOOD FROM THE LADY THE ACCOUNT IS CLOSED. AS FROM THAT DAY WE HAVE NOT HAD ANY DEBTS GOING OF OUR ACCOUNT AND NO SMS WAS RECEIVED AS THE ACCOUNT WAS CLOSED.<br> WE THEN WENT TO AFRICAN BANK AT THE EAST RAND MALL BOKSBURG THEY THEN OPENED THE ACCOUNT AGAIN ON THE 2015/11/05 AT OUR REQUEST. WE GOT THE CREDIT WE USED IT DAILY, TO THE AMOUNT OF +- 10000. RAND (credit 15000) 20TH NOV THE CARD WAS BLOCKED. SINCE THAT DAY WE ARE BATTLING TE RESOLVE THE PROBLEM WITH N O SUCCESS. <br> ITS LIKE HANGING A CARROT IN FRONT OF YOUR NOSE FOR YOU TO TAKE THAT BITE AND THEN JUST TAKING IT AWAY. IS THAT NOT ENTRAPMENT.<br> SO FAR EVERYDAY I'M ON THE PHONE AND NO ONE CAN HELP OR SORT THE PROBLEM. THESE PEOPLE ARE GIVING YOU A BAD CREDIT REF. PLEASE HELP TO GET THIS SORTED. I HAVE ALL REF NUMBERS I CAN BE CONTACTED, WE ARE SO TIRED OF EXPLAINING AND EXPLAINING AND NO ONE CAN HELP RESOLVE THE PROBLEM, I WAS TOLD TODAY IT WILL ONLY BE RESOLVED MONDAY I NEED FEEDBACK 24 YRS