JZ
Judy Z

1 reviews | Active since Sept 2016

15 Sept 2016, 11:32

Unresponsive

<p> </p> <p>We as a private company receive 10-20 calls every day from African Bank clients requesting a loan/credit card services for months now. Your 1064 East London, Menlyn, Knysna branches have all confirmed that Head Office has given our number to their branches to contact re loans.</p> <p> </p> <p>Can you understand my frustration explaining several times every day that we are not African bank! This is wasting my time and money trying to get to the right channels to correct African Bank’s fault. We have contacted numerous departments at Head Office without any result.</p> <p> </p> <p>Could someone from African Bank Head Office please look into this as a matter of urgency and respond to my email asap. This is our last resort.</p> <p> </p> <p>JZCN</p>

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Replies (1)
African Bank
African Bank's reply15 Sept 2016, 16:23
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Specialist Team

Contact number: ***