Unprofessional Bank!!!

Terrible bank!! I called them on the 9th Feb 2021 at 08:05am and told them to close my loan account as it is settled. They messaged me on the 10th Feb saying thank you for your request to close your loan account!

What happened for that 30 hours or so? No I have to wait longer because of uneducated employees?!

I am an unhappy customer from day one!