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belden N
1 reviews | Active since Dec 2010
26 Jan 2024, 08:04
Unprofessional African Bank all customer service
This bank will call you like a million times even though you made an arrangement to pay one figure. This is for the 4th time they did two debit orders for more than R1700. These people fail to understand that i getting get banged for bank charges. Such a useless bank and pathetic customer service. They feel that they can just go and have their own way. I dont advice anyone to bank with them or take out loans.
Helpful (0)
Replies (7)0
Replies (7)
African Bank's replyOfficial
26 Jan 2024, 08:58Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply26 Jan 2024, 08:58
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
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belden N's updateReviewer Update
27 Jan 2024, 06:55And still after I called to escalate this, and after I poster this on Hellopeter I got a call from African Bank stating my money will be refunded and still there are no money refunded as yet into my account, you guys are really useless.
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belden N's update27 Jan 2024, 06:55
Reviewer Update
And still after I called to escalate this, and after I poster this on Hellopeter I got a call from African Bank stating my money will be refunded and still there are no money refunded as yet into my account, you guys are really useless.
African Bank's replyOfficial
27 Jan 2024, 13:03Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply27 Jan 2024, 13:03
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
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belden N's updateReviewer Update
28 Jan 2024, 06:05Still my money is not in my account. It passed 48hrs its 3 days now.
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belden N's update28 Jan 2024, 06:05
Reviewer Update
Still my money is not in my account. It passed 48hrs its 3 days now.
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belden N's updateReviewer Update
29 Jan 2024, 06:40Is it Monday morning and I double debit order money is still not in my Damn account of R1700. What the he'll is going on. I called last week Friday and you guys mentioned my money will br in my account. Why should i waste money to make calls to url again to sort out the issue.
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belden N's update29 Jan 2024, 06:40
Reviewer Update
Is it Monday morning and I double debit order money is still not in my Damn account of R1700. What the he'll is going on. I called last week Friday and you guys mentioned my money will br in my account. Why should i waste money to make calls to url again to sort out the issue.
African Bank's replyOfficial
29 Jan 2024, 09:49Thanks for speaking up and calling us out. We're giving your concern our full attention, I have send a follow up request for your concern and we'll get back to you shortly.
African Bank's reply29 Jan 2024, 09:49
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention, I have send a follow up request for your concern and we'll get back to you shortly.
African Bank's replyOfficial
29 Jan 2024, 15:28Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply29 Jan 2024, 15:28
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***