MP
Mpho P

1 reviews | Active since Oct 2013

12 Jul 2019, 15:24

UNHAPPY WITH SERVICE

I called the call center to inform them of my change in employment as i am now self employed and need my insurance to be changed to a Category B Consumer. I was asked to send my request in writing along with my company papers. TO THIS DAY, NO FEEDBACK FROM THE INSURANCE DEPARTMENT AND NO REPLIES TO MY EMAILS!!!!

0
Replies (1)
African Bank
African Bank's reply12 Jul 2019, 16:52
Official
Good day

  We've escalated your concerns to our insurance department for the attention it deserves. Our African Bank Insurance team will be in touch as soon as possible. 

Your African Bank Support team ***