Unhappy with call quality

Good day <br> <br> I spoke to Kabelo who called me on the morning of the 09/06/2015. He was quite impolite when he requested outstanding payment from me. I then advised Kabelo that I was unable to speak to him at the time and he insisted on speaking to me and told me I want to run away because i owe African Bank money. Firstly he does not know my reason for the past due and secondly there was no need for him to be so rude because by the end of the call all he got is a complaint and no promise to pay. I am aware of the collections procedure as well as late (legal) stage collections and I would really appreciate it if he is disciplined about the manner in which he spoke to me. I will pay African bank and would really appreciate a prompt response in this complaint. <br> <br> Kind regards,<br> <br> Mbali Cebekulu <br> *** / ***