BM
Bupe M
1 reviews | Active since Aug 2021
17 Jun 2024, 07:35
Unhappy, Unsatisfactory... They are UnAfrican
I am already regretting... Got ****med a R1000 by one of their consultant and they show no sense of urgency in resolving my issues, on top of that.... Banking App is faulty, everything is just a mess nje besides the name.
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African Bank's replyOfficial
17 Jun 2024, 11:25Thank you for bringing your concern to our attention. We understand that you have already logged a complaint and want to assure you that it has been escalated to our internal complaints department for the attention it deserves
Our African Bank Complaints team is dedicated to resolving matters efficiently and effectively. Please note that the turnaround time for our complaints team to resolve your issue is 7 working days. They will be in touch with you as soon as there is an update on the status of your complaint.
Your African Bank Support Specialist team
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Our African Bank Complaints team is dedicated to resolving matters efficiently and effectively. Please note that the turnaround time for our complaints team to resolve your issue is 7 working days. They will be in touch with you as soon as there is an update on the status of your complaint.
Your African Bank Support Specialist team
***
African Bank's reply17 Jun 2024, 11:25
Official
Thank you for bringing your concern to our attention. We understand that you have already logged a complaint and want to assure you that it has been escalated to our internal complaints department for the attention it deserves
Our African Bank Complaints team is dedicated to resolving matters efficiently and effectively. Please note that the turnaround time for our complaints team to resolve your issue is 7 working days. They will be in touch with you as soon as there is an update on the status of your complaint.
Your African Bank Support Specialist team
***
Our African Bank Complaints team is dedicated to resolving matters efficiently and effectively. Please note that the turnaround time for our complaints team to resolve your issue is 7 working days. They will be in touch with you as soon as there is an update on the status of your complaint.
Your African Bank Support Specialist team
***