OM
Obakeng M
1 reviews | Active since Jul 2018
01 Nov 2024, 08:23
Unhappy individual because of a Bank recording ERROR
I have a complaint with African Bank. They have recorded an account using my ID number but the names are incorrect. How is it that they can do that and then report my me for identity *****???
I'm so angry with them now my life is stuck because of their error. I don't think they even have an ID copy with my numbers and a Sipho Mkhize name on it in record.
My job is on the line because of them. This bank must just be closed.
I've sent them all copies they requested. But is happening. All my bank accounts have been frozen due their error. Why???
I need someone to help before all is lost because of a bank that runs like a ****a shop...
My business is on hold also...
Helpful (0)
Replies (6)0
Replies (6)
African Bank's replyOfficial
01 Nov 2024, 10:18Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply01 Nov 2024, 10:18
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
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Obakeng M's updateReviewer Update
14 Nov 2024, 11:57I'm still waiting to hear from you. 7working days has passed.
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Obakeng M's update14 Nov 2024, 11:57
Reviewer Update
I'm still waiting to hear from you. 7working days has passed.
OM
Obakeng M's updateReviewer Update
21 Nov 2024, 04:55You people have seriously cost me with this problem you have caused. I've lost my job, I have no money anf made me a laughing stock. I don't understand why you can't just cancel that account and remove my name on the South African ***** Prevention Counsel. Are you aware that my FNB and CAPITEC bamk accounts have been frozen due to your error? This is all your doing. Nobody Made this but you. I wish to open a case against you for the inconvenienceand cost and loss I'm encountering sue to you. I'm looking for a lawyer to help me to chargeyou. I'm sitting on a loss of over 100 000 financially besides the pain and suffering. Business and personal combined. Seriously... I have proven myself and your bank is not taking me serious. 😠😠😠😡😡😡
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Obakeng M's update21 Nov 2024, 04:55
Reviewer Update
You people have seriously cost me with this problem you have caused. I've lost my job, I have no money anf made me a laughing stock. I don't understand why you can't just cancel that account and remove my name on the South African ***** Prevention Counsel. Are you aware that my FNB and CAPITEC bamk accounts have been frozen due to your error? This is all your doing. Nobody Made this but you. I wish to open a case against you for the inconvenienceand cost and loss I'm encountering sue to you. I'm looking for a lawyer to help me to chargeyou. I'm sitting on a loss of over 100 000 financially besides the pain and suffering. Business and personal combined. Seriously... I have proven myself and your bank is not taking me serious. 😠😠😠😡😡😡
OM
Obakeng M's updateReviewer Update
21 Nov 2024, 05:01I'm looking for a really good lawyer to help me to make you pay for what you have done to me. It's all your fault but I'm suffering because of it. I take this anymore.
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Obakeng M's update21 Nov 2024, 05:01
Reviewer Update
I'm looking for a really good lawyer to help me to make you pay for what you have done to me. It's all your fault but I'm suffering because of it. I take this anymore.
African Bank's replyOfficial
21 Nov 2024, 11:10We've escalated an urgent follow-up request on your concern to our internal complaints department for the attention it deserves. Please be assured that we have highlighted your concern on priority, and we will share an update shortly with you. We appreciate your patience on this.
Your African Bank Support Specialist team
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Your African Bank Support Specialist team
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African Bank's reply21 Nov 2024, 11:10
Official
We've escalated an urgent follow-up request on your concern to our internal complaints department for the attention it deserves. Please be assured that we have highlighted your concern on priority, and we will share an update shortly with you. We appreciate your patience on this.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's replyOfficial
21 Nov 2024, 11:11I noted your earlier post and have provided a response there. Kindly confirm its receipt.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply21 Nov 2024, 11:11
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***