Unhappy Customer! ICT Payment Profile update

<p>Good Day,</p> <p><br /> My name is Tanyaradzwa Arthurnatious Gwanzura.</p> <p>My issue is still outstanding! I got a call from African Bank last week and was informed that my issue will be resolved by today 23/08/2016 and this is not the case</p> <p><br /> I am an African Bank customer and I also have 3 accounts that were previously in bad debt status with African Bank and I have paid up those accounts in May 2016 and closed them. However, African Bank still has not updated my payment profile with Trans Union to show that those 3 accounts have been paid up and are now closed.</p> <p><br /> This is affecting my ability to acquire credit from other Financial Institutions. May you please attend to this issue as a matter of urgency as am now left with no choice but to take this matter up to the ombudsman? I have requested for my accounts profile to be updated through the Call Centre a number of times.</p> <p><br /> The accounts in question are listed below;</p> <p>1. ********** 001</p> <p>2. ********** 002</p> <p>3. ********** 003</p> <p><br /> Looking forward to hearing from you</p> <p><br /> Regards,</p> <p><br /> Arthurnatious Gwanzura</p>