Unhappy client of African bank

I have a problem with African Bank.. I moved to African Bank to get paid on it and my salary delays to reflect and my debit orders they are not able to debit on my account of African Bank I went to the bank African Bank several times but they not assisting they always say the problem is my creditors and they were not giving me a solution, most of my creditors cannot debit and now I'm on bad records because I don't pay some debits because they can't deduct on African bank and they don't wanna assist me today that's when they told me that African Bank is not on many companies that's why they struggle to deduct, after so many times they were not saying that and when I open the account they never said it won't allow creditors to debit now I have to change account to get paid on another account again and move all my creditors..