1 reviews | Active since Aug 2017

25 Jun 2024, 10:09

Unhappy client

Item: African Bank
Rating: 1
Author: Luthando R

I have settled a loan account, then few days after settling I received a paid up letter, now when I check the loan account on the app there is a balance of R670. How can a closed account have a balance, what is going on, is Afican bank ****ming people.

Helpful (0)

Replies (11)

African Bank's replyOfficial

25 Jun 2024, 12:20

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
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African Bank's reply25 Jun 2024, 12:20

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's replyOfficial

25 Jun 2024, 12:22

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's reply25 Jun 2024, 12:22

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's replyOfficial

25 Jun 2024, 12:22

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's reply25 Jun 2024, 12:22

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's replyOfficial

25 Jun 2024, 12:22

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's reply25 Jun 2024, 12:22

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's replyOfficial

25 Jun 2024, 12:23

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's reply25 Jun 2024, 12:23

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's replyOfficial

25 Jun 2024, 12:23

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's reply25 Jun 2024, 12:23

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's replyOfficial

25 Jun 2024, 12:24

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's reply25 Jun 2024, 12:24

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's replyOfficial

25 Jun 2024, 12:24

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's reply25 Jun 2024, 12:24

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's replyOfficial

25 Jun 2024, 12:25

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's reply25 Jun 2024, 12:25

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

Luthando R's updateReviewer Update

01 Jul 2024, 08:52

Hello,

I have settled the loan per your settlement quote and again African bank deducted an amount of R810, even when I settled the loan, as if it was not enough to settle, get a paid up letter. So at African bank the paid up letter and settlement qoute mean nothing.

Luthando R's update01 Jul 2024, 08:52

Reviewer Update

African Bank's replyOfficial

01 Jul 2024, 11:22

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's reply01 Jul 2024, 11:22

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***