UNFAIRLY TREATED

I HAVE APP**** FOR CR CARD OR LOAN FROM AFRICAN BANK, THEY REQUESTED FROM ME DOCUMENTS THAT IS IMPOSSIBLE FOR ME TO HAVE,I THINK IS THEIR EXCUSE FOR THEM TO PROVIDE ME SOME CREDIT, BECAUSE WHAT IS REQUESTED FROM ME IS UNNECESSARY ,BECAUSE I HAVE THE PAID UP LETTER FROM THEM PREVIOUSLY WHICH IS THE PROOF THAT I'VE PAID UP MY DEBTS WITH THEM,NOW THEY DECLINE ME FOR THAT DEBT COUNSELLING WITHDRAWAL CERTIFICATE