Unfairly Penalized for Settling Debt

On the 6th of April i generated a Settlement Quote that gave me a specific amount of money to be paid by the 13th of April 2021. I paid that specified amount on the 12th of April 2021.

Lo and behold, today although my account says it's settled there is now an amount of R 97.00 that is supposedly in arrears. Upon checking my statement it appears i have been charged for

*Settlement Interest *Settlement Insurance *Service Fee

All these charges are post-settlement. What is the point of generating a settlement quote and then charging a customer extra after they think they have settled their debt. I am really disappointed to see that African Bank seems to be intent on gouging its customers of their hard-earned cash.

This is despicable, underhanded & deceptive on your part.