Unfair treatment from staff and management

Item: African Bank
Rating: 1
Author: AMANDA B

The service is very poor communication and the staff is so unprofessional over the phone.incorrect information given to clients and also management team who cannot listen to clients and disclose the truth and fact concerning serious issues about money.generaly if they are not transparent you feel like their are ******.

Helpful (0)

Replies (2)

African Bank's replyOfficial

29 Nov 2019, 13:37

Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support team

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African Bank's reply29 Nov 2019, 13:37

Official

Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support team

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African Bank's replyOfficial

02 Dec 2019, 17:56

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team

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African Bank's reply02 Dec 2019, 17:56

Official

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team

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