SB
Sherona B

1 reviews | Active since Jul 2019

01 Dec 2021, 16:36

Unfair treatment

I have been a victim of ***** years ago. I had a credit record showing that I owed over R40000 to African Bank. The ombudsman for banking reviewed my case and upon investigation it was found that my credentials were **********ly used to obtain credit with no further evidence found. Transunion immediately rectified and removed my name off the bureau. The issue I am having is I cannot apply for credit at AFRICAN BANK after this. The status shows 'Legal department'.

I find this very unfair that due to what happened has now affected me from getting credit at African Bank. Can somebody resolve this?

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Replies (1)
SB
Sherona B's update06 Dec 2021, 13:59
Reviewer Update
I have spoken to a consultant last week who said to me she has to email the forensics department to assist me with this. But I still haven't heard anything from them. Via email or telephonically....