TM
Themba M

1 reviews | Active since Oct 2017

27 Aug 2019, 09:16

unfair practice by African bank

in 2013 I went under debt review, I continue to pay my installment via debt counselor, this was an arrangement, African bank was informed of the process but instead of my capital balance getting reduced it went up from R97 000 to R145 00, that is when I question the debt counselor , and their response was that African bank will not reduce the interest on the loan but I continue to pay via them now the issue that I have is that my credit record shows that I was in arrears in which it has a negative for me , the is a court order that state that im no longer over-indebted but this listing is putting my life on hold for the next 2 years on top of the 6 years I was under debt, I need African bank to rectify this, I think it is not fair

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Replies (1)
African Bank
African Bank's reply09 Sept 2019, 09:19
Official
Good day

 
Thanks for your email. 
 
It would be best for us to get in touch with you telephonically so we can help you further. 
 
Can you please send us your ID and contact numbers so we can investigate. 
 
 
We hope to talk to you soon. 

Your African Bank Support team 
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