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Sasha S

1 reviews | Active since Apr 2013

15 Dec 2022, 13:35

Unexplained reason

Still no one at African Bank can explain what this rejection reasons means

Reason

Hello from African Bank. We are sorry, but your application has been unsuccessful. Client Linked to Internal Case Auth. FSP Reg NCRCP7638

Now this does not sound very nice at all as it sound like I'm linked to some sort of case.

As a client of African bank I have had multiple loans and built an excellent record with them I have a right to know what that means.

I am trying for the second time to get a valid response from you else I need to go to the NCR or Ombudsman to find out what's going on .

Look forward to hearing from you

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Replies (2)
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Sasha S's update17 Dec 2022, 17:12
Reviewer Update
Somebody from African bank called me, the called dropped and that was the end. Still waiting for a response from African Bank.
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Sasha S's update19 Dec 2022, 07:59
Reviewer Update
Hello African bank. This has not been resolved !