LR
Louis R

1 reviews | Active since Jul 2016

29 Jul 2016, 19:57

********* employees

<p>I have a few loans with African bank. I unfortunately due to financial constraints couldn't always keep payment up to date. I was retrenched two months ago. I submitted the paperwork to African bank but yet they still deduct funds from my account. I am unemployed and the money I had in my account was to ride me over till I hopefully find another job. I tried for 20 min to reason and explain to the consultant on the phone but he remained adamant that I must pay. With what how . I have to say that that was the most humiliating and degrading treatment I have suffered from anyone. Thank you African for the worst service in human history.</p>

0
Replies (1)
African Bank
African Bank's reply30 Jul 2016, 08:29
Official

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards

Contact Centre Support Team

***