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sunita N
1 reviews | Active since Oct 2016
12 Sept 2019, 15:52
********* and Unprofessional Conduct
A debit order was loaded and confirmed. However today I am told that this was not updated and that I need to sign it in person!
I am disappointed & disgusted by the service I have received!
Kindly provide me with a reference for this complaint as I would like to escalate my matter to the respective Regulatory authorities.
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Replies (2)
African Bank's replyOfficial
16 Sept 2019, 12:11Good day Ms Naidoo
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply16 Sept 2019, 12:11
Official
Good day Ms Naidoo
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
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sunita N's updateReviewer Update
16 Sept 2019, 13:47All correspondence to be e-mailed in order to keep a record for escalation to Ombudsman. Email address has been provided.
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sunita N's update16 Sept 2019, 13:47
Reviewer Update
All correspondence to be e-mailed in order to keep a record for escalation to Ombudsman. Email address has been provided.