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Charmaine C
1 reviews | Active since Oct 2013
01 Jun 2015, 15:24
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Good day<br> I was on debt review from February 2014 and African Bank decided to cancel it WITHOUT notifying me. Got call today from very rude consultant insisting that I make arrangements to pay account and to provide them with my banking details. I will NOT pay via debit order, I will pay via EFT therefore you do not need my banking details!!! It is because of YOU that I am over indebted!! Should you continue to harass me, I will report it to the credit ombudsman for reckless lending
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Replies (1)African Bank's replyOfficial
02 Jun 2015, 12:47Hello char1234,
Thank you for referring your concerns via Hello Peter.
We hereby confirm that we have provided you with feedback and the matter has been resolved.
Should you require any further assistance in this regard please contact us on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
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Thank you for referring your concerns via Hello Peter.
We hereby confirm that we have provided you with feedback and the matter has been resolved.
Should you require any further assistance in this regard please contact us on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
African Bank's reply02 Jun 2015, 12:47
Official
Hello char1234,
Thank you for referring your concerns via Hello Peter.
We hereby confirm that we have provided you with feedback and the matter has been resolved.
Should you require any further assistance in this regard please contact us on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We hereby confirm that we have provided you with feedback and the matter has been resolved.
Should you require any further assistance in this regard please contact us on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
