Unbelievable service

Last week I got a call from one of the agents at least she was polite compared to the others I dealt with, This was regarding my account which is in arrears. After spending time negotiating my payment we agreed on R650 for both accounts, I was happy that I will no longer be harassed. My happiness was short lived, yesterday the 22nd I got a notification -R931.78 to AFBNK, whilst still shocked at what I was seeing another notification came in -R400.00 to AFBNK, wait that is not the end......-R510.00 AFBNK, so a total of R1841 went to AFBNK and the agreement was R650.00. I am utterly disgusted with this treatment, I explained how much I can afford and it was agreed that they(African Bank)will take only that. I am actually lost for words, but then again it's African Bank so I guess I should just expect this. <br>