Unbelievable bad service

My credit card haven't been working the last 2 months, keep on telling me the card is not activated. I am very busy at work and haven't had time to visit a branch. I took of at work and went to the Silverton branch. I was informed that the account was locked because it needs to be FICA. Nobody informed me about this. Fine I get the necessary documents and go back to the branch next day, with the same documents I used to Fica my Fnb account. Again they would not accept this, now I need police affidavits to confirm my address, I had my rental agreement with me. Not accepted!!! Why would FNB accept this and not African Bank?<br> <br> I was treated with disrespect and they weren't helpful at all. I left my credit card with the teller and told her to cut it up. She blatantly told me to do it yourself.... They just didn't give a flying....<br> <br> This bank do not have the greatest of reputations and should be doing more to prove the industry wrong.<br>