UNAUTORISED DEBIT ORDER/CHECK

I WAS RECIEVING NUMUEROUS CALLS ABOUT A LOAN THAT I TOOK IN MAY 2024 WITH AFRICAN BANK. AFTER INFORMING THEM EACH TIME THAT I DID NOT, I WAS EVENTUALLY ADVISED TO, MAKE A AFFIDAVITED AND GO TO MY NEAREST BRANCH, WHICH I DID IN JANUARY. INSTEAD MY CAPITEC ACCOUNT WAS DEBITED ON 4 OCCASIONS WITHOUT MY AUTORISATION. I IMMEADIATLY LODGED A COMPLAINT BUT EVEN AFTER DOING SO MY ACCOUNT WAS DEBITED 2 DAYS AGAIN. I AM BEEN IN CONSTENT CONTACT WITH AFRICAN BANK VIA EMAIL BUT NOT RECIEVING NO POSTIIVE OUTCOME. *** ***