CV
Catherina V

1 reviews | Active since Feb 2015

18 Feb 2015, 16:04

Unauthorsied eft debit order from Old age pension

I have on the 6th of February 2015 submitted a query to Mr S Adams of African Bank, telephone number *** in connection with a debit order paid into an account of one his clients- Intshele Finance Company, _ Intshelewa00016a0da3 (or intshlewa0001ba0da3) of the amount of R690.00 which was not authorised by me. I have never heard of this company and never signed any debit orders to anyone. I have asked if they can stop this unauthorised debit order as from immediate effect. I have emailed the affidavit I have signed and emailed it to his email adress: [Email Removed] I phoned him on the the 17 and 18 February 2015 again, but he was not available. I have left a message at the front desk for him to phone me back, but up to date - no response. I receive an State old age pension and cannot afford for any unauthorised debit orders to be paid to people and institutions I do not know. I am not prepared to pay debts of other people who is *****elent in using my funds to pay their debts.<br> I have phoned and spoke to Mr Adams, and he informed me there were other similar incidents and he will come back to me. I do trust that he will be able to solve this problem,

0
Replies (1)
African Bank
African Bank's reply19 Feb 2015, 08:29
Official
Hello CatherinaV,

Thank you for referring your concerns via Hello Peter.

We have unsuccessfully attempted to contact you telephonically, but we have sent you an email to the email address provided.

Hope to hear from you soon.

Kind Regards

Ruth Mmotlana
Service Optimization Specialist
Shared Services
***