MC
Mary-Jane Creigh-Smith

1 reviews | Active since May 2018

27 Feb 2024, 10:10

Unauthorized credit checks

I have had several unauthorized credit checks done, multiple emails have been sent. How is this legal?!

0
Replies (6)
African Bank
African Bank's reply27 Feb 2024, 10:46
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
MC
Mary-Jane Creigh-Smith's update29 Feb 2024, 13:29
Reviewer Update
I do not need to talk to anyone, I have not app**** for ANY products with your bank, so you are to reverse all credit checks done IMMEDIATELY.
MC
Mary-Jane Creigh-Smith's update08 Apr 2024, 19:22
Reviewer Update
You have my details, remove the ******* checks done!
African Bank
African Bank's reply09 Apr 2024, 13:16
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but your number is on voicemail. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team
MC
Mary-Jane Creigh-Smith's update09 Apr 2024, 13:22
Reviewer Update
You have my details, remove the ******* checks done! I DO NOT NEED TO SPEAK TO ANYONE
I AM NOT A CLIENT OF YOUR USELESS BANK EITHER
African Bank
African Bank's reply10 Apr 2024, 10:35
Official
Thanks for speaking up and calling us out. In order to address your social media query, we need to ensure we protect you and follow the procedure we use to identify and verify our customers.