AG
Asanda G

1 reviews | Active since Dec 2020

24 Mar 2021, 18:32

Unauthorized credit check on Experion

Today 24 March 2021 I received a notification from Experion that an enquiry on Mt name was made by African Bank on 23 March 2021.

I did not contact African Bank for any of their products and I did not give consent for African Bank to conduct a credit check on my name using my ID.

I am angry and furious. Whoever did it must account and know that it was a ********** activity.

0
Replies (1)
African Bank
African Bank's reply25 Mar 2021, 09:14
Official
We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved. 

Your African Bank 
Customer service support