Unauthorised Uber payments

This bank is something else. I trusted them with my money and they cannot help with ***** transactions made into my account Via Uber,they are telling me it’s not *****…*** any money that moves from my account without my authority is ***** to me. The money went out in the 23rd and the statement I got from them said 24th,which ****** bank gets dates wrong. They then ask me to do an investigation with Uber eats. Uber eats doesn’t recognise 3 of the transactions there, howwww if they reflect on my account and statement? I know other banks confirm such things especially more than 2 transactions going through to the same company, before proceeding with the princess 3rd or fourth transactions,this stupid bank went and let 4 transactions go through R1700 on uber eats. Mind you all their texts were delayed,these transactions were made around 18:00 I got a notification at 20:00,the last 1 I got at 22:00 and this payment was made at 19:00. Had I had received this earlier I would have stopped the card ASAP. I blocked the card and went to get a new card,when I tried to buy with the card it was not active,I go back to the branch and to see what was the matter,they couldn’t figure it out!!My card would be sorted in 72 hours,I have a fuggin child that needed food!! !I then send money so I can collect at Shoprite…This was at 15:30 it’s 03:42 now I still haven’t received that text with pin and ref number.You are so *********** it’s ridiculous, I want my money back,that money is insured,investigate as much as you want,but I want my money back. I need answers, I’d rather go bank into paying those FNB charges than being told unknown transactions aren’t *****.